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Naramata Cider

Returns & Cancellations


We stand behind our cider! We will replace or refund you for any bottle of cider that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of cider that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to resteasy@naramatacider.com to arrange for the return of flawed product.

Once the cider is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 1.778.514.1977 for return instructions.

A 15% restocking fee will be applied to all canceled orders.
 

Upcoming Events

 

miranda halladay
 
May 2, 2017 | miranda halladay

Latest Peacock Struts His Stuff

The latest release in our Cider Makers Select series has FINALLY made it to store shelves.  Continue »

miranda halladay
 
February 16, 2017 | miranda halladay

BC Cider Week

It's back and it's bigger than ever. We are stoked that the community of #craftnotcrap producers is growing and celebrating together. Get your social on at one of any number of events planned throughout BC.  Continue »